Shipping policy
Last Updated: 11 February 2026
At Adaah, we aim to deliver your orders in a timely and safe manner. Please read our shipping policy carefully to understand how your order is processed and delivered.
Order Processing Time
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All orders are processed within 1–2 business days after order confirmation.
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Orders are not shipped on Sundays or public holidays.
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Once your order is dispatched, you will receive a confirmation message/email with tracking details.
Shipping Time
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Delivery time: 5–7 business days after dispatch.
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Delivery timelines may vary depending on:
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Your location
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Courier partner delays
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Weather or unforeseen circumstances
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We always try our best to deliver your order as quickly as possible 🤍
Shipping Charges
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Free Shipping may be available during offers or promotions.
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Any applicable shipping charges (if any) will be clearly mentioned at checkout.
Cash on Delivery (COD)
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COD is available on selected pin codes.
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Availability of COD may vary based on location and courier partner policies.
Order Tracking
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Once shipped, you will receive tracking details via SMS or email.
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You can track your order directly using the provided tracking link.
Incorrect Address or Delivery Issues
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Please ensure your shipping address and contact details are accurate.
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Adaah will not be responsible for delays or non-delivery due to incorrect address details provided by the customer.
Damaged or Missing Packages
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If your package arrives damaged or appears tampered with, please record an unboxing video before opening the parcel.
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Contact us within 24 hours of delivery with clear images/videos for assistance.
Contact Us
For any shipping-related queries, feel free to reach out to us at:
📧 adaah.co.in@gmail.com
